Shaping Readiness
Communication plays a crucial role in how employees react to organizational change. It can determine whether change recipients show positive reactions, like change readiness, or negative reactions, like perceived resistance. In short, reactions to change emerge and are shaped by the interactions between change agents and change recipients. A 3-part study by Endrejat, Klonek, Müller-Frommeyer […]
Readiness and Resistance: Coexisting Forces
While past organizational change management literature viewed resistance and readiness as opposite poles on a continuum, more recently this perspective has evolved. More contemporary research conceptualizes resistance and readiness as orthogonal concepts, meaning they can exist simultaneously and independently of each other. This shift acknowledges that individuals can experience both positive and negative emotions, beliefs, […]
What is Readiness, anyway?
In change management, we are frequently called upon to design interventions that prepare the organization for an impending change, what is referred to as change readiness. But what exactly does change readiness mean? Several popular change frameworks offer different takes on the readiness construct. Prosci defines change readiness as “the level to which an organization […]