Change Moves Through Contact
I was tempted to describe change as similar to “Brownian motion” but, well, that just felt too clever, a little too precious. And, besides, the point I wanted to make is much simpler than that: Change moves through organizations by contact. People talk. They interpret. They misinterpret. They compare notes. They test the official story […]
All the Liars in the Room
I’ve been thinking about the evolution of change management sentiment over the last few decades, and I keep coming back to the same conclusion: the field changes its language more readily than it changes its thinking. We like to tell a neat story about ourselves. We imagine that change management has progressed in some orderly […]