The Dashboard Is Green But Everything Is Wrong

Recovering Judgment: A Series on Practitioner Judgment in Change Management – Article 2 I was brought in after the second failure. A large global manufacturer had been implementing SAP HCM. By any formal measure, the project had been well-managed. Status reports were produced. Stakeholders had been engaged. Communications had gone out. Training had been planned. […]

Change Practitioners Don’t Lack Frameworks

Recovering Judgment: A Series on Practitioner Judgment in Change Management – Article 1 Change management doesn’t suffer from a shortage of frameworks. If anything, we may have the opposite problem. We have more models, methods, playbooks, templates, certifications, maturity assessments, toolkits, dashboards, and branded approaches than ever before. The field has been busy for decades […]